What’s having the greatest impact on your business at the moment?
Shifting revenues – traditional channel structures are becoming very blurred – and creating a dynamic supply chain, which makes it harder to know where to best position resources.
Where do you see the next big opportunity?
Anything services related. Fill in the gap: (what you currently do) as a service. It takes investment to hire, train and have the capability to sell consultatively. A big shift for many resellers who rely on transactional business models only.
What would make your day job easier?
Device batteries with much longer life than one single working day and a standardised universal power socket in every portable device known to man.
What’s the best bit of business advice you’ve been given?
Make sure you have your personal values and principles clear. They inform everything in your whole life, including business. They inform who you are as a leader, what you do and don’t stand for, and what you do or don’t devote time and energy to.
If you had had a crystal ball, would you have done anything differently?
Looked to develop my emotional intelligence with a greater sense of urgency earlier in my career. I grew up in the ‘know stuff and work hard’ generation; everything has now changed and emotional connectedness is the key to motivate and inspire people.
Describe your most embarrassing moment?
Insisting to my wife that I paint the outside windows instead of using a decorator, then dropping a full 5L tin of white paint onto our drive from the top of a ladder before I had even put on a stroke! Took me hours with a jet wash to clean it all up. She’s never let me live it down.
What was your first job?
Stacking biscuits in Waitrose.
What would be your dream job?
Travelling the world as a motivational speaker, in the style of Tony Robbins.
Money’s not an issue, what’s your perfect car … and where would you like to drive it?
I’d be happy driving a Porsche Hybrid 918 around the Monza GP circuit.
Fine dining and good wine, or curry and a pint?
Curry and a good craft beer.
Favourite holiday destination?
Anywhere in the Greek Islands.
How do you like to spend your spare time?
You’ll find me on a bike on the roads of Cheshire I (ride about 4,000 miles per year), writing blogs, representing charity – Forever Manchester – as their President, public speaking, or on the Northern Soul dancefloors.