What’s currently having the greatest impact on your business?
We are currently seeing some good opportunities coming from our corporate and public sector accounts and this is having a
positive impact on our performance as we look to grow year-on-year.
Service margins were being impacted earlier this fical year. However, we have worked to address this with more effective management and supply chain. Clients with Managed Printing Solutions often see consumables as highly important, but without a value – it’s all about managing service delivery to meet and ideally exceed client expectations.
Where do you see the next big opportunity?
The services market with valueadded products as enablers remains an exciting opportunity long-term, although the market is taking some time to address this. Cloud and per seat revenues combined with support are continuing to grow and we have invested to take full advantage of this opportunity in our business long-term.
What would make your day job easier?
Sales hitting target ahead of month end, every month! Joking aside, we are focused on using technology to improve productivity and effiiency and I am really lucky that we have a good strong team in all business areas. Whilst we come across the challenges that all businesses face, that support makes the day job a lot easier.
What’s the best bit of business advice you’ve been given?
The best advice I have had, which I took note of early on in my career, is that you cannot be good at everything, so build a strong team to help you manage and develop the business.
Balance out responsibilities, utilising the best skills in all business areas, from sales, marketing, finance, administration and support.
If you had had a crystal ball, would you have done anything differently?
It’s always easy to think you could have done things differently, and we have experienced growing pains as a result of consecutive yearon-year growth. That’s a nice problem to have. Of course, we have made mistakes. However they have made us stronger and, most importantly, we have learned from them – and must continue to learn from them!
Describe your most embarrassing moment.
None come to mind.
What was your first job?
My first job was at Vision – my father co-founded the business. I quickly became hugely passionate about our business and am thrilled to see it continuously grow and develop.
What would be your dream job?
My dream job would be a ski guide, I love exploring the mountains and the openness and fresh air, although I’m not sure what I would do out of season…I have always liked the idea of trading in the city – the thrill and buzz of the markets.
Money’s not an issue, what’s your perfect car … and where would you like to drive it?
I have always loved classic cars, so it would have to be a Ferrari, although I also really like some of the new, high performance cars on the market. Driving along the winding coast of the South of France or the Amalf coast in Italy would be amazing.
Fine dining and good wine, or curry and a pint?
Although I really like both and you can’t beat a good curry, I think it would probably be fine dining and a good wine.
Favourite holiday destination.
Portugal. It’s a beautiful country and I love fresh fish, which Portugal is renowned for.
How do you like to spend your spare time?
With my family. We love doing things together – sports, fun and activities.