Steve Clarke, Healthcare Solutions Manager, Kodak Alaris Information Management (IM) explains how resellers can win more business in the healthcare sector by delivering real value-add
Last year Health Secretary Jeremy Hunt announced a £1.8 billion investment to digitise patient records and said every local health authority must be paper-free by 2020. As part of the Paperless 2020 initiative, the NHS is tasked with modernising its IT systems in line with other public sector organisations, finding more efficient ways of working to reduce costs, increase productivity and improve relationships with patients.
Digital transformation is central to the Government’s plans for a paperless NHS, however making the shift from analogue to digital processes in the traditionally paper-intensive healthcare arena, is undoubtedly a complicated proposition.
NHS Trusts typically have a lack of experience in document capture, and faced with the mammoth ongoing task of digitising all paper-based records, will be looking to partner with a company who can impart their knowledge and expertise.
Importantly, NHS Trusts must comply with BS 10008: 2014 (Evidential weight and legal admissibility of electronic information) as per the NHS Records Management Code of Practice. The Code states that where scanning is used, the electronic document must perform the same function as the paper version, as scanned records can also be challenged in court.
Training and knowledge
Kodak Alaris IM is working with its channel partners, providing training and knowledge to up-skill their teams, enabling them to differentiate within this sector. We are committed to helping resellers to better understand the healthcare sector-specific challenges and demonstrate that they understand the full scope of NHS customers’ requirements from both a technology and compliance perspective.
Being able to demonstrate the reliability of electronic information and ensuring a digital audit trail is in place from the point of scanning, is mission critical for every NHS organisation undergoing digital transformation.
We firmly believe that it is the resellers who can not only supply the best scanning technology and software solutions, but who can also offer expert advice and training, to ensure that scanners are set-up and used in a way that will ensure compliance with the standard, will be well positioned to win in this sector.
Ultimately, going digital will mean a more efficient NHS and Kodak Alaris’ latest range of scanners and software provide a range of features to ensure healthcare organisations stay protected, productive and compliant, throughout their digitisation journey.