LogicMonitor’s latest research, the IT Downtime Detection and Mitigation Report examined the impact of digital transformation on availability for organisations. The company surveyed 300 global IT decision-makers at organisations with 2,500 or more employees.
80% of respondents indicated that performance and availability are important issues, ranking above security and cost effectiveness. Despite the clear importance of availability, 96% of IT decision-makers surveyed across the globe had experienced at least one outage in the past three years. These IT decision-makers also said that 51% of outages – when an organisation’s services are systems are unavailable – are avoidable. Further, 53% of brownouts – when an organisation’s services remain available but aren’t operating at an optimal level – are also avoidable.
75% of IT leaders said performing preventative maintenance was one of the most important ways to prevent downtime and 74% said proactive monitoring is key to detecting and addressing problems immediately.