RL Solutions and Toshiba Tec have revolutionised the packing and despatch operation for online retailer, Feelgood Contacts. The company handles almost 50,000 packages each month and has to print a despatch note and a label to be attached to each box. It wanted to make the whole process quicker and easier for its packers.
RL Solutions provided Toshiba Tec’s DB-EA4D double sided direct thermal label printers which allow customers to use much smaller labels and to print the label at the same time as the packing list or despatch note, which is printed on the label backing paper. This solution offers an ideal alternative to traditional single-sided solutions and speeds up despatch operations.
The new printing solution has enabled the firm to maximise its despatch output and get orders to end-users faster with less of an environmental impact. The solution has also changed the way the company operates and is helping to sow the seeds for future growth.