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Focus On: What’s New (2)

Xerox reveals suite of production print innovations
At a virtual event attended by partners and clients around the world, Xerox announced a suite of production print innovations including new presses, technology enhancements for existing printers as well as artificial intelligence and automation features that aid speed and productivity.

New launches include: a Colour Accelerator module for Baltoro, expanding inkjet applications and adding ink-saving automation; the addition of fluorescent pink to the Iridesse Production Press, enhancing its metallics, white and clear colour palette; three new printers capable of higher volumes, more media and extended colour options in the VersaLink and Versant family; two Xerox Nuvera print speed upgrades; AI-enabled media manager software that enables high quality images with minimal set-up and staff time; and automated workflow updates to seamlessly print embellishments with FreeFlow Core 6.0.

Intelligence for IT operations
Cloud-based IT infrastructure monitoring and observability platform LogicMonitor, has introduced LM Logs, its new cloud-based log intelligence product. With LM Logs, 100% of an organisation’s log data is automatically analysed using machine learning and AIOps algorithms to help IT operations teams uncover the root causes of alerts and predictively uncover issues before they disrupt the business.

LM Logs uses extensible, out-of-the-box integrations to automatically collect logs from all components of an organisation’s IT infrastructure. It then intelligently analyses these logs to highlight anomalous events using algorithms. These key log events are automatically correlated with metrics in LogicMonitor’s IT infrastructure monitoring platform to provide deep insights that show users why issues are occurring.

LM Logs is the result of LogicMonitor’s acquisition of Stockholm-based log analytics company Unomaly, which took place in January 2020. Since the acquisition, LogicMonitor has worked to integrate Unomaly’s patented algorithms into LogicMonitor’s existing AIOps capabilities to create a unique cloud-based log intelligence solution.

Multi-device monitoring capabilities
ECI Software Solutions has announced a new version of its DCA for FMAudit users in Europe. This new and improved capability will allow users to remotely monitor print environments, making it easier for dealers and their customers to maintain visibility into their operations.

ECI’s FMAudit is a cloud-based application designed to simplify and streamline meter collection and billing, supplies and service delivery, enabling an exceptional customer experience. The DCA application helps users monitor a multitude of devices at once – giving dealers the flexibility to proactively manage supplies and reduce service costs. Powered by print data accumulated from 25,000+ models, the DCA collects critical meter, performance and supply-level information from multifunctional printing devices to power any managed print service and deliver accurate, reliable insights.

The new version of DCA provides the following capabilities: remote management and configuration – allowing users to track activity offsite; model definition files – offering real-time device updates without having to update the DCA itself; custom scan intervals – enabling instant access to device discovery, meters, supplies, errors and attributes and cross platform monitoring – available via Mac OS X, Linux – such as Ubuntu and Debian – and dedicated specialised form factor devices like raspberry pi.

As a Zebra Technologies PartnerConnect registered reseller, ECI will also expand monitoring support for additional Zebra devices under their managed print contract.

ezeep mobile print app
ezeep mobile print app

ezeep introduces mobile printing app
ezeep by ThinPrint has released the ezeep mobile print app, the industry-standard in cloud-based mobile printing. ezeep’s mobile print app enables easy printing from iPhones, iPads, or Android smartphones to any ezeep connected network printer to optimise workplace security and productivity.

IT administrators can easily access the ezeep admin portal to assign printers to individual users or user groups. Mobile users can then use the app on their iPhone, iPad, or Android device to print documents to any assigned printer. This is all done with a cloud-based approach, eliminating complex networking architecture and routing challenges and expenses. From a security standpoint, all connections from the mobile device stay separate from the company’s firewalls and networks, and all documents and print jobs are transmitted with state-of-the-art encryption, reducing security threats.

The company has also announced the ezeep Chrome Extension as a substitute to Google Cloud Print.

Once activated as an extension in the browser, all managed printers, including all print options, can be used immediately for G Suite and Chromebook users, without installing printer drivers or other print management tasks.

Design your own phone
Snom is giving customers more ways to customise their desk phones. It already offers the option of a company logo on the casing of black D717, D735 or D785 phones (minimum order of 50) and has now added the ability for customers to specify phone casings in brand colours (minimum order of 3,000) and label individual function keys with pre-printed buttons, such as ‘reception’ or ‘door entry’ (minimum order of 1,500).