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Focus On: What’s new in software and solutions

Vantage experiences major surge in software uptake

Major surge in software uptake
Major surge in software uptake

After a record first sales quarter, software developer Vantage has seen a major surge in the uptake of its service management system Vantage Online in Q2, with continued new business wins and, among existing clients, a growing number of migrations from the legacy Service Accent system.

It is turning out to be a very successful 2017 for Vantage, which has already developed and released cutting edge integrations with complementary systems, including most DCAs, and online ordering platforms from leading distributors such as Westcoast and Data Direct.

Scality launches Zenko

Object and cloud storage specialist Scality has announced the open source launch of Scality Zenko, a Multi-Cloud Data Controller. The solution is free to use and embed into developer applications, opening a new world of multi-cloud storage for developers.

Zenko provides a unified interface, based on a proven implementation of the Amazon S3 API across clouds. This allows any cloud to be addressed with the same API and access layer, while storing information in their respective native formats.

The company’s vision for Zenko is to add data management controls to protect vital business assets, and metadata search to quickly subset large datasets based on simple business descriptors.

eCopy ShareScan

New copy of eCopy ShareScan MFP
New copy of eCopy ShareScan MFP

Nuance Communications recently announced a new version of its eCopy ShareScan MFP capture solution, enabling remote workers using mobile devices to effortlessly capture and insert documents and images into business processes.

Developed to make it easier than ever for organisations to deploy, administer and secure document capture workflows, Nuance eCopy ShareScan is ideal for people who need to capture hardcopy documents on an MFP or mobile device for personal productivity and sharing with collaborators.

Useful features include document preview, real-time confirmation and consistent workflows.

Microsoft chooses Showpad

Showpad, a powerful sales enablement platform, has entered into an agreement with Microsoft Corp to participate in its elite channel programme. The programme will accelerate adoption of Showpad through the worldwide Microsoft reseller channel. Showpad was chosen due to its proven record of success, the power of its sales enablement solution and its ability to amplify the value of product integrations with SharePoint, Outlook and Dynamics.

Improved usability and security

Lexmark has released version 3.0 of Markvision Enterprise (MVE 3.0), its fleet management software solution.

MVE 3.0 features a completely redesigned interface that removes the need for browser plug-ins, enabling faster performance, improved usability, increased security and reduced set-up time. It also provides improved visibility of a multi-vendor fleet of network printers and multifunction devices.

The software automatically discovers devices on the network and configures settings including security policies, for example by closing unnecessary ports, applying access controls and performing scheduled checks to verify that devices meet security policies, with automatic remediation of machines that are out of policy.

Allen Waugerman, Senior Vice President and Chief Technology Officer, Lexmark, said: “Lexmark’s Markvision Enterprise has a long history of giving customers the ability to centrally manage their entire fleet of enterprise devices, whether they have a few or a few thousand devices. Markvision Enterprise 3.0 improves on that tradition with enhanced usability and security.”

Kodak Alaris partners with UK Software

Kodak Alaris Information Management has announced a new partnership with UK Software, which will enable clients within the healthcare and wider public sector to benefit from additional services and applications to better manage critical information.


The collaboration will combine Kodak Alaris scanners and software solutions with TranSearch, the independent software developer’s Windows and web-based records management system, to provide clients with a custom-designed information management solution that seamlessly bridges the gap to connect individual users, in-house records management and archive providers’ systems.

UK Software specialises in increasing efficiency and reducing the cost of managing paper documents and files, from creation to final archive storage and destruction. TranSearch uses barcode technology to seamlessly manage document labelling; tracking; onsite and offsite storage management; retrieval; online ordering; and management reporting.

On-device, next generation support

Xeretec has released a new app for users of Xerox A3 iSeries firmware devices that aims to reduce device-related downtime by simplifying and speeding up fault resolution while maximising user convenience and productivity.

Based on the Xerox Extensible Interface Platform, the Xeretec Support Application Suite provides on-device access to customer service and support and is designed to make every aspect of MFP ownership as painless as possible.

Modern interface and security enhancements

With its latest release, PaperCut has focused on enhancing the overall look and feel of the solution and on extending its features to reduce security risks associated with printing.

In addition to a slick new interface, which administrators can quickly customise with new branding options, Release 17.2 offers integrated scanning on Xerox and Sindoh devices and easier Find-Me configuration.

Purpose Software expands support capability

Sophia Moore
Sophia Moore

Purpose Software has appointed SAP specialist Sophia Moore as Software Implementation Consultant. In this new role, she will be responsible for project managing installations of FORZA. The company’s recently announced ERP (Enterprise Resource Planning) solution is based on SAP business One and includes all sales, service and accounting functionality on a single integrated platform.

KYOCERA optimises service management processes with IFS

KYOCERA Document Solutions Europe B.V. is implementing a new Service Management Solution from IFS to optimise the customer experience across its EMEA network.

The company will use IFS Service Management software to support the design and provision of present and future services, thereby enabling efficient partner collaboration and enhancing its customers’ experience throughout EMEA.

The solution will be hosted in the IFS Managed Cloud on Microsoft Azure, a full-service, managed single-tenant cloud offering.

The company will use IFS Service Software
The company will use IFS Service Software

Takahiro Sato, President of KYOCERA Document Solutions Europe B.V, said: “IFS offered us a complete, connected and internationally scalable solution for all of our relevant service areas. We look forward to using these capabilities to build on our reputation as an agile, future-ready business.”

A European standard will be developed at the KDE headquarters and go live as a pilot at KYOCERA Document Solutions France, before being rolled out to other KYOCERA subsidiaries across Europe, the Middle East and Africa.

Prima Software MD scoops award

Ian Buckley, Managing Director of office supplies cloud software provider Prima Software, has been named winner of The Young Stationers’ Award 2017.

Ian Buckley
Ian Buckley

The prize was announced at the annual Young Stationers’ Dinner at Stationers Hall on July 24, where journalist, author and political commentator Simon Heffer spoke about his career in journalism to the assembled guests.

Buckley has worked at Prima Software for 11 years and, in that time, has risen from customer account manager to Managing Director of the business, which turns over £1 million per year and employs 27 people in Widnes, Cheshire.

DocuWare upgrades ECM system

The new version of DocuWare’s enterprise content management solution, Version 6.11, offers full functionality via a browser, removing the need for complex software installations at individual workstations. Configuration apps allow users to customise the software to all their own needs.

New Workflow Manager features enable business processes to be set-up even more flexibly and ad-hoc workflows to start rolling without the need for any programming. A completely redesigned module for integrating Microsoft Outlook enables users to create new configurations and select storage options directly in their email program.

DocuWare solutions can be run in the cloud, as an on-premises system within a company’s own IT infrastructure, or as a hybrid solution, with smooth synchronisation of the cloud solution with local data and matching ERP or other data (even with firewalls). All usage models feature the same user interface, configuration and maintenance options.

Key hire for PrinterLogic

PrinterLogic, the server-less Enterprise Print Management solution that enables businesses to eliminate print servers, has appointed former Cisco and Box veteran Garrett Helmer as Senior Vice President of Channels.

Matt Riley
Matt Riley

In this role, Helmer will be responsible for expanding the company’s global channel programmes as it targets continued growth. PrinterLogic was ranked 107th on Deloitte’s 2016 Technology Fast 500 and last year grew its customer base by 174%.

Matt Riley, previously the VP of Channels, will now lead the company’s expansion into the EMEA region, as President of PrinterLogic GmbH, located in Wiesbaden, Germany. .

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