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Geerings upgrades service management system

Geerings has upgraded its service management capability with the installation of 2serv. Developed by Purpose Software, it will provide the Geerings management team with faster access to real-time information to enable data-driven decision making and streamline billing processes.

Service Management System
Service Management System

Jon Killengray, Service Manager at Geerings said: “We selected 2serv after an extensive review of available solutions as we wanted to work with a company that really understands the needs of resellers in this market sector. Purpose Software also offered us the ability to install the software on a subscription basis allowing us to pay as we use, without major upfront capital expenditure.”

Geerings is also installing 2roam, a mobile application that empowers engineers equipped with tablets, smartphones and other mobile devices to access and update 2serv from any location.

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