Geerings has upgraded its service management capability with the installation of 2serv. Developed by Purpose Software, it will provide the Geerings management team with faster access to real-time information to enable data-driven decision making and streamline billing processes.
Jon Killengray, Service Manager at Geerings said: “We selected 2serv after an extensive review of available solutions as we wanted to work with a company that really understands the needs of resellers in this market sector. Purpose Software also offered us the ability to install the software on a subscription basis allowing us to pay as we use, without major upfront capital expenditure.”
Geerings is also installing 2roam, a mobile application that empowers engineers equipped with tablets, smartphones and other mobile devices to access and update 2serv from any location.