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4sl: Head in the clouds

4sl warns that cloud cover can’t be relied on. The provider of back-up and disaster recovery managed services says that a fundamental misunderstanding of service providers’ back-up provision is putting many UK enterprises at serious risk of data loss.

Its study of 200 large enterprises shows that 73% of ss Online users and 92% of Google Cloud Platform users believe such services retain back-up data for longer than they do. As standard, Google Cloud Platform does not include any back-up provision and Office 365 Exchange Online only does so for 14 days. Because many enterprises have not made provision for additional back-up, 46% of organisations using Office 365 Exchange Online and 51% of those using Google Cloud Platform are exposing themselves to the risk of permanent data loss or non-compliance.

The problem is likely to get worse as enterprise use of cloud services grows and the growing diversity of cloud services increases back-up complexity.