Over 200 partners joined Kodak Alaris at its first virtual Partner Summit. The global information capture specialist had planned on holding its annual partner conference for the EMEA region in Vienna from April 21 – 23, but in light of the current COVID-19 crisis, decided to make it a virtual event.
Alaris President & General Manager Don Lofstrom confirmed that despite the challenges presented by the current global pandemic, Kodak Alaris’ performance in the financial year ended March 31 was strong overall. In his address to partners, he provided an update on the impact of COVID-19 on the business and the marketplace over the past four months, as well as steps Kodak Alaris has taken to minimise disruption to its customers.
66% of partners who attended the virtual event said that COVID-19 had ‘considerably changed’ their business and that they were looking to change their business strategy. Lofstrom said that Kodak Alaris is thinking outside the box, looking for opportunities to offer expertise to help partners overcome these new challenges. “We expect some short-term decline for most applications as a result of the crisis but are confident that there will be some pockets of incremental demand. The need to share documents across remote teams and accurately capture data and automate business processes will remain critical, with many organisations under pressure to remove manual steps and reduce staff time,” he said.
Kodak Alaris is planning a series of followup events designed to keep partners engaged throughout the year.