The tenth Quocirca MPS Market Landscape Report finds growth in MPS spend has slowed and vendors are diversifying as office print volumes are set for slow recovery.
The report draws on primary research conducted among IT decision-makers in organisations with over 500 employees, in the UK, France, Germany and the US.
Key findings include:
*79% of firms will reduce their office footprint in some form, (44% plan to reduce capacity in existing offices; 23% plan to consolidate offices; 11% will close some locations permanently; 1% will switch fully to remote working).
*47% of employees are now working remotely.
*50% of respondents say their office print volumes reduced during the pandemic, with 33% expecting print volumes to be lower when offices reopen.
*40% expect home print volumes to increase over the next year.
*46% have provided approved home printers for selected remote workers.
*53% of ITDMs expect MPS spending to increase over the next year, a drop from 79% in 2019.
*The top three additional services that most influence MPS supplier selection are workplace services, cloud print services and sustainability services.
