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MPS providers optimistic despite falling print volumes by Quocirca

Print has been hard hit by the effects of Covid-19 and, not surprisingly, 62% of UK Managed Print Service providers surveyed by Quocirca for its 2020 State of the Channel report reported a decline in print volumes in 2020.

Even so, most are optimistic that things will improve next year, with 66% expecting a revenue bounce-back in 2021 driven by opportunities for growth in cloud services, contactless printing and support for home printing.

Around one third of MPS providers globally say selling MPS offers new opportunities to provide value-added services (34%), to build longer term customer relationships (32%) and to sell non-print related services such as IT services (29%). Half of UK MPS providers now also offer managed IT services.