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MPS with no tie-in

Pay As You Go Print is on a mission to help customers reduce the cost of print and lower their environmental footprint 

Headquartered in Manchester, Pay As You Go Print, the UK Authorised ACCESS Solutions Partner for Dyalog – the IT Solutions Division of Armor Print Solutions, has created an innovative managed print services offering whereby customers only pay for what they print. 

Managing Director Anthony O’Mahony explains: “Our offering is simple and straightforward. There’s no complex contract terms, upfront charges or hidden fees. We supply, install and maintain the printer or MFP, along with consumables for as long as the device remains on the client site. Customers only pay a set fee per click – there’s no charge for the hardware or minimum tie in period, we operate on a rolling 30-da basis.  It’s as simple as that.

Reducing environmental impact 

Pay As You Go Print is committed to achieving net zero carbon emissions, and as such its entire offering is sustainable and centred on helping its customers to reduce the environmental impact of print.

PAYGP full logo

The company only provides ex-lease and ex-demo HP devices which are refurbished to the highest standards, giving used machines a second life, and utilises Armor’s ESR (Environmental, Sustainable, Responsible) premium remanufactured toner cartridges. The ESR brand comes with a no quibble warranty, delivers OEM-equivalent quality and promises significant cost savings when compared to OEM products. 

In line with traditional MPS contracts, Pay As You Go Print customers benefit from automatic toner replenishment. The firm monitors customers’ print volumes and toner usage via its online portal 

and has full visibility over every installed device. Customers receive an alert when toner is running low and an email to let them know a replacement has been automatically ordered, delivery is usually within one to two working days. 

“ESR cartridges are 100 per cent remanufactured to ISO 9001, ISO 14001 and OHSAS 18001 standards. By using both remanufactured cartridges and refurbished hardware, we’re helping customers to reduce their carbon footprint and lower the environmental impact of their printing operations,” O’Mahony said. 

Moreover, the company also provides each customer with a collection box to encourage them to recycle used cartridges and reduce waste to landfill. “Sustainability is a priority for Pay As You Go Print and by offering a consumables collection box and pick-up service, we go the extra mile to enable a circular economy,” O’Mahony said, adding: “Armor is committed to minimising the use of raw materials and instead strives to reuse and recycle wherever possible. The used cartridges that are collected enjoy a genuine second life, whether that’s as remanufactured cartridges or new products made from recovering the dismantled components.” 

Service included 

When it comes to print, one of the biggest bugbears can be maximising device uptime, which is one of the reasons why MPS is often the preferred consumption model for organisations of all sizes. 

Whilst Pay As You Go Print doesn’t tie customers in with a long-term commitment, its no-frills offering still provides all of the advantages – including helpdesk support and servicing – that customers expect from a managed print service. 

“Installation, servicing and support are all included in our customers’ print packages. We have a team of 27 service engineers that look after our installed devices nationwide,” O’Mahony explained. Pay As You Go Print’s software monitors all connected devices and sends an automated alert when a service is due. An engineer is then despatched to conduct the necessary work at a time that’s convenient for the customer. 

Additionally remote monitoring is also geared to ensure customers continue to get the best value for money and that the printers provided are fit for purpose. “By monitoring customers’ print volumes and usage, we can identify whether the machine provided is appropriate in terms of the output,” O’Mahony said. “So if we identify that large volumes are being output on a low volume printer or vice versa, then we’ll talk to the customer and propose an alternative model or a second printer if that’s the best option.” 

O’Mahony said that its pay as you go model has been widely embraced by customers across a range of sectors. “It’s proven to be really popular, customers like the fact it’s low risk, there’s no third-party lender or finance required, If it breaks down, we’ll come to fix it at no additional cost and that they can flex up or down as their business needs change,” he concluded.