The Computing Technology Industry Association (CompTIA) has released the second in its series of new channel standards, which it is providing free of charge to encourage best practice amongst tech companies.
The CompTIA Channel Standard for Managed IT Solution Providers is geared toward companies that deliver technology solutions as a managed service. It provides a checklist of best practice in the five areas of business generation, delivery and operations, customer relations, business management and business direction.
The release of the standard comes at a time of growth in managed services. In a CompTIA survey, 61% of small technology companies, 47% of mid-sized fims and 52% of large companies said they were looking forward to signifiant growth in their managed services business.
Earlier this year, CompTIA published the CompTIA Channel Standard for IT Solution Providers.