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New customer management solution

ECi Software Solutions has released its e-automate software v17.1. E-automate is the premier solution for office technology dealers and field service providers, delivering cloudbased ERP software to more than 1,500 dealers around the world.

Version 17.1, the second in a series of updates focusing on specific areas of the software is e-automate’s Customer Relationship Management (CRM) release. The primary enhancements are the addition of item usage calculations and item yield warnings on sales transactions. Both are designed to help improve supplies management. This release also strengthens contact management through the addition of duplicate contact warnings and identifications, inactive contact history and multiple job titles for a single contact. Upgraded options to show or hide items on sales transactions, picking lists and packing lists provide more flexibility and efficiency for customer invoicing and shipment processing.

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