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Nuvola announced as distributor for NICE

A new distribution agreement will enable Nuvola’s channel partners to deliver the NICE advanced technology solutions based on robotic automation processes, artificial intelligence and workforce engagement management (WEM) to businesses throughout the UK and Ireland.

NICE provides automation and WEM to contact centres in cloud, on-premise and hybrid formats and enables organisations to enhance customer and employee experience, combat fraud and ensure compliance.

Michael Lloyd, Managing Director, Nuvola Distribution said: “Our expertise in professional services allows us to serve the channel with solutions in this growth sector of advanced technology. NICE is an award-winning and leading technology provider, and we’re happy to now offer their solutions to businesses across the UK and Ireland.”