Whats in this issue:
Bulletin: What’s new in printers and printing
People: A round-up of new hires
I couldn’t do my job without… Nigel Eaton picks his favourite work tools
Research: An important time for MPS providers
Focus on: What’s New A round-up of recent product launches
Infrastructure: Is your infrastructure fit for AI?
Opinion: Time for a new ecosystem approach
One-to-one Michael Field, Workflo Solutions
Interview David Jenkins, CEO directprint.io
MPS: Lexmark launches new MPS offering
VOX POP The evolution of MPS
View from the Channel: Stephen Todd, Chief Revenue Officer, Aura
60 seconds with… Steve Pearce, Group Head of Marketing, Kyocera Document Solutions UK
September 6 saw the PrintIT Awards judging panel meet to discuss and debate which companies deserved to win a 2022 award. I have to say it was no easy feat, not only did we receive a record-breaking number of entries, but the quality of the submissions was top-notch too, which made our jobs a whole lot harder. Congratulations to everyone who made the shortlist – that in itself is something that should be applauded, and I look forward to revealing the winners and celebrating your successes at the Royal Lancaster on December 6.
According to Quocirca, the hybrid business environment demands the evolution of managed print services and that this is an important time for MPS providers as their customers re-engineer office and employee environments (page 20). Research Director Louella Fernandes says MPS providers are in a strong position right now as trusted technology partners but warns they should be aware that customer loyalty in the sector is not strong. One quarter of the organisations surveyed have definite plans to change vendor at the end of the existing contract, with a further 36 per cent considering a change.
In light of this, PrintIT Reseller asked leading industry providers to share how they are adapting their offering to ensure MPS supports customers’ overall digitisation strategies and mitigate the risk of losing out to IT service providers (page 42).
Nigel Eaton, General Manager at My Q, picks the work tools he uses every day and couldn’t do his job without (page 18). This month’s Q&A is with Stephen Todd, Chief Revenue Officer, Aura and PITR spent 60 seconds with Steve Pearce, Group Head of Marketing, Kyocera Document Solutions UK.
If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: email@example.com
Michelle Ryder, Editor