Economic and political uncertainty following the Brexit vote, combined with the falling pound, will be a worry for the reseller community. As fear of recession increases, it will be important for the channel to persuade customers to continue to invest in ICT and push on with their digitisation strategies. Too many workflws remain slow, labour-intensive and paperbased, and where processes are digitised they are often done so in a piecemeal fashion that prevents organisations from reaping the full benefis of their investment. As IDC explained at the Samsung European Partner Summit 2016, this year is set to be the fist time investment in the ‘third platform’ (the cloud, mobility, social business and big data/analytics) exceeds spending on the ‘second platform’ (client-server computing and the LAN/internet). Businesses that delay spending on new technologies could regret their decision as they watch rivals benefiing from purchases that enable them to be more agile and competitive. In this issue, we cover plenty of new products that support organisations’ digitisation strategies, including Fujitsu’s new scanner (see page 30), which involves a new sales approach from the market leader; Samsung’s new Dynamic Workflw app, which makes it easy for customers to create one-touch, multi-step digital workflws on MFPs and smartphones; and new PDF software from Nuance (see page 31).
Brexit, understandably, has produced a (hopefully brief) hiatus in decision-making. However, as the need for compromise on all sides becomes clear, the chances are that very little will change and that businesses will quickly realise they can’t keep putting off important decisions. A case in point is the EU’s GDPR regulation due to come into force in 2018. As Peter Galdies of DQM GRC explains on page 49, whatever the UK’s position and status post-Brexit, we won’t be able to ignore GDPR and so should start planning for it now. Resellers that can help customers meet any technical requirements should do the same.
James Goulding, Editor
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