The number of working women in technology is signifiantly lower than most other UK work sectors. According to www.womenintech.co.uk, just 17 per cent of those working in technology in the UK are female. PITR approached some of the women with stellar careers in our industry, you can read their profies on page 34.
It’s been well documented that it’s much cheaper to retain a customer than it is to acquire one, and clients who have a ‘low-effort’ experience are more likely to buy from the business again. PITR invited a panel of print hardware and software vendors and resellers to comment on the importance of customer experience (page 40).
M-Files grew revenue in the UK by more than 78 per cent year-on-year in 2017. On page 20, Tim Waterton, Senior Director of UK Business, speaks about the company’s success, explains how the continued expansion of its artifiial intelligence (AI) capabilities has been a critical component to this, as well as how it plans to double its UK business this year.
Hertfordshire-based The Digital Offie was established 30 years ago, Managing Director Richard Kirby spoke to PITR about the company’s ethos and how it has evolved its offer to provide clients with a complete offie solution (page 46). This month’s Q&A is with Andy Quy, Solutions Consultant, Xeretec and PITR spent 60 seconds with Clive Hamilton, Managing Director, Pinnacle Document Solutions Group.
And fially, if you’ve got any news about your business to share, would like to be included on our monthly Vox Pop panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at email@example.com
Michelle Ryder, Contributing Editor