A survey into office productivity conducted by YouGov on behalf of Brother, showed that just over a fifth of senior leaders in SME businesses believe that solving printer problems are one of the top things wasting employee time, while 20% think computer crashes are zapping productivity.
When asked about other ways of boosting productivity, just over one third of leaders said introducing mandatory regular screen breaks would have a positive impact (34%), 16% said a change office ergonomics would help and 1 in 10 (11%) said they would limit website access.
Brother UK Managing Director Phil Jones said: “Productivity is a big issue for ambitious SMEs. As the survey data shows, millions of hours of employee time are wasted through typical IT errors that many people will be all too familiar with. It’s easy to overlook the common issues that have, wrongly, become part of the working day. Fixing these issues can deliver quick and long-term productivity wins that improve staff morale as well as benefitting the balance sheet. The trick is to preserve a small amount of time to look for the seemingly inconsequential things that waste time.”