In This Issue:
What’s new in printers and printing
People: A round-up of new hires
Research Quocirca: State of the channel survey
Focus on: what’s new: A round-up of recent product launches
Business Intelligence Opportunities in print management
Cloud: Exertis launches intelligent cloud services platform
Remote Support: Konica Minolta launches online remote support solution
On Test: Lexmark MC3426adw (Our Editors Choice Winner)
VOX POP: Print predictions: part one
Data Capture Improving data accuracy
View from the Channel: Nitesh Ganatra, Managing Director, Kingsfield Computers
60 seconds with… James Reed, Managing Director – Endpoint Solutions, Tech Data
Comment by Michelle Ryder
It feels like no time at all since I invited industry leaders to share their predictions for 2020 – looking back it’s fair to say none of us could have predicted a global pandemic and the massive effect on businesses worldwide.
Fast forward 12 months and it’s that time again; part one of our print predictions for 2021 feature is on page 42. What’s interesting is an overall feeling of optimism – despite print volumes and recurring revenue taking a massive hit – the OEMs who shared their thoughts, are very much looking at the positives for the year ahead. These include a boom in demand for IT services; opportunities for upgrades as businesses begin to take stock of how their remote workers are operating in reality; an increase in SMBs moving print to the cloud; and opportunities to deliver more as-a-service type solutions.
In other news, Exertis has announced the launch of its intelligent cloud services platform, a comprehensive full-service cloud technology proposition designed to meet the bespoke needs of resellers with market-leading customer service and support (page 34). And Konica Minolta has developed a remote service solution for its resellers and distributors, enabling them to resolve customers’ issues and questions regarding their Konica Minolta printing devices without having to attend in person (page 37).
In this issue, Mike Barron, Managing Director at SYNAXON UK, picks the work tools he uses every day and couldn’t do his job without (page 18). This month’s Q&A is with Nitesh Ganatra, Managing Director, Kingsfield Computers and PITR spent 60 seconds with James Reed, Managing Director – Endpoint Solutions, Tech Data.
If you’ve got any news about your business to share, would like to be included on our monthly VOX POP panel, have a compelling business success story or simply wish to comment on any industry issues, please get in touch with us at: firstname.lastname@example.org
Michelle Ryder, Editor