Xerox has also introduced a new services portfolio, comprising five horizontal and four industry-specific services that are built to address clients’ digital transformation imperatives.
Streamlining time-consuming, business-critical processes can be accomplished with Xerox’s Horizontal Services, which include:
Xerox Intelligent Workplace Services: transcend the traditional MPS segment by leveraging workflow automation, content management and print infrastructure optimisation for more efficient and secure workplaces.
Xerox Capture & Content Services: provide advanced multichannel capture and process automation, making information available at point of need; drive clients to make more informed and proactive business decisions.
Xerox Accounts Payable Services: offer a range of invoice processing services, from automated to full e-invoicing; eliminates time-consuming processes while improving data security, giving clients control of the payment schedule.
Xerox Digital Hub & Cloud Print Services: provide cloud-based, multilayered enterprise solutions for fast, cost-controlled printing services; include design, production and delivery of print and digital collateral materials.
Xerox Campaigns on Demand Services: feature a multi-use marketing campaign solution that scales to any audience size across multiple channels.
Addressing the unique needs of industries, such as insurance, healthcare, public sector and retail, Xerox’s first set of sector-specific services provides new ways to enhance the client experience. The new line-up includes Xerox Services for:
Digital Insurer: empower insurance organisations to meet the demands of numerous touch points across the client journey by helping orchestrate engagement and supporting business processes.
Digital Patient: enable healthcare organisations to face the challenges of providing an improved patient experience, from admission to discharge, while supporting compliance with an ever-increasing regulatory environment.
Digital Citizen: assist public sector authorities to better navigate and manage the citizen journey; reduce costs associated with supporting regulatory compliance.
Digital Retailer: help retailers drive brand engagement and loyalty through an enhanced experience at every stage of the consumer experience.
“There is a significant opportunity for our clients to automate inbound and outbound communications, extract value from ingested data and streamline various business processes to unlock immense productivity gains,” said Joanne Collins Smee, Chief Commercial Officer, Xerox. “Powered by our technologies, software and Managed Print Services expertise, Xerox Services allows our clients to better compete in a rapidly changing market environment.”