Over half of small businesses believe the skills shortage is resulting in bad hires, each of which is estimated to cost £13,799 in wages,
recruitment costs and wasted time.
In a survey of 1,000 small businesses commissioned by Sandler Training, over half (51%) said the poor quality of applicants was having a negative impact on recruitment. Other causes were poor judgement (27%) and a rushed recruitment process (11%).
Even so, only one in four (28%) small business owners conducts three or more interviews before offering a job, with 25% hiring after just one interview. Most (47%) interview applicants twice before offering a role.
Shaun Thomson, CEO of Sandler Training (UK), said: “The cost of investing in a robust interview process is much lower than the cost of a bad hire. By building a recruitment strategy that incorporates assessments, which will give information into candidates’ attitudes and how they should be questioned in interviews, businesses can ensure they get insight into whether they would be a good fit before an offer is made – avoiding the repercussions of bad hire.”