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SYNAXON pioneers Master MSP concept

SYNAXON is on the road to becoming a leading Master MSP for managed services providers.

The company offers a range of out-of- the-box services – Managed RMM, Managed Endpoint Security, Managed Backup, and the recently launched Managed Workplace – a complete managed desktop provided via monthly service subscription – to help any company within the IT channel looking to boost their managed services or expand their portfolio to meet the full range of their customers’ needs.

The MSP partner always remains the first point of contact and retains full ownership and responsibility for their customers, with SYNAXON’s technical team carrying out the set- up, management and monitoring of all products in the background. Furthermore, no initial upfront investment or long-term commitment is required.

SYNAXON is pioneering the concept of the Master MSP in the UK and Europe, said Markus Rex, Head of SYNAXON Managed Services. “While the idea is already well established in the US, it’s quite new here. As a Master MSP, SYNAXON can help businesses move into managed services or offer additional services in areas where they lack expertise, broadening their capability and extending their growth potential. They can benefit from our experience, automation and standardisation, and compete for and win new contracts without having to make up-front investments.

“Using SYNAXON as a Master MSP means that partners only pay for the services being used, reducing risk and safeguarding profitability,” he added.

As well as the four services currently on offer, SYNAXON provides pre-written templates for services descriptions and contracts. Partners can use these as the basis for their own documentation, meaning they spend less time on paperwork and more time on growing their businesses.