Union Street has announced plans to ramp up development operations with an investment of £3m into research and development for 2022. This will enable the company to push forward with a raft of new features for its billing solutions. This will include solutions for end-user bill presentment and self-service, integrations with other BSS/OSS, and numerous automated functions designed to make life easier for billing personnel.
Over the past twelve months, the company has made a heavy investment into cloud infrastructure and system security, which it reports has delivered a huge jump in rating performance and will allow its solutions to scale without limit to meet the demands of reseller partners.