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Why are more businesses switching to MPS?

Peter Shackleton, Commercial End-User Sales Manager at Brother UK explains how managed print services represent an opportunity for resellers to support their customers with more effective ways of working as businesses look to optimise their operations

Hybrid working is continuing to evolve as people are increasingly spending more time within an office environment.

And many businesses are still looking to identify a strategy that suits them, even as we approach the end of 2022 – rethinking and reimagining how they operate in order to boost productivity and uncover new efficient ways of working.

This process is increasingly becoming more focused on print infrastructure and the result has been stronger demand for service-based contracts, where businesses can structure payment plans for variable print volumes, improve their security and reduce the downtime companies suffer when devices stop working.

We recently reported a 13 per cent quarter-on-quarter rise in the volume of pages printed through MPS contracts. So why are more businesses switching?

Beating back the cost of doing business
The benefits are becoming increasingly obvious as companies look to boost efficiency and find new ways for their employees to be more productive in the context of hybrid working.

Businesses are reducing their capital outlay for hardware, software and supplies by shifting the cost to regular monthly payments or pay-as-you-go printing. The real challenge of hybrid working comes not from managing lower print volumes, but in managing irregularity. MPS is helping the companies that have switched have visibility and control of the cost of every printer in their fleet, allowing them to optimise their infrastructure to deliver the best value.

Automating the ordering of supplies means they never run out of ink and toner, and they only order what they need. This saves on waste from unused consumables and means that they only spend on what they need to at any one time – an approach that is vital in a period of elevated prices.

And despite more people making it into the office, managing a decentralised workforce – and the challenges it brings – remains a crucial priority. MPS is alleviating their concerns about network breaches, as remote monitoring and device diagnosis is helping IT teams keep on top of threats which could cause costly downtime.

The subscription-style nature of MPS is also ensuring that businesses have access to the latest devices, which come equipped with the top print speeds, enhanced user-friendly and intuitive interfaces and improved connectivity options. Similarly, they can use MPS to acquire software that will provide a boost to document management – something that’s key while employees continue to work remotely – and create an added layer of security.

Empowering customers to make the change
But despite the benefits, there are still plenty of companies out there not using MPS that would benefit significantly. From our experience of partnering with resellers to sell service-based contracts, the right approach is key.

Every business is different. And a vital first step to making sure a solution will deliver productivity and efficiency benefits is to design and create a bespoke future solution for them – using needs-based assessments and extensive engagement to understand how their employees use their existing print infrastructure.

And crucially, it will mean engaging with various stakeholders from across the business, not just those in IT, to develop a holistic view of what different teams and employees working in different locations require. Often, we find that the ability of MPS to empower a decentralised working model is making it a more favourable solution.

We know that more businesses across a range of sectors are re- evaluating their print infrastructure to boost productivity and create more efficient ways of working. Now is the moment for resellers to embrace the opportunity, extend their support for their customers and ultimately deliver on their strategic objectives of reducing costs and adopting hybrid working for the long-term.