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Xerox Acquires Altodigital and ITEC Connect, Expanding SMB Reach in Europe

Xerox has acquired two leading services and technology providers, Altodigital and ITEC Connect, in the U.K.

“We’re supporting small and midsize businesses seeking a modern work experience through two acquisitions in the U.K.,” said Xavier Heiss, EVP and president of EMEA Operations, Xerox. “Altodigital and ITEC are both leaders in managed print services and specialists in IT services, an area into which Xerox is rapidly expanding with new offerings.”

Both acquisitions have received government approval. Terms of the transactions were not disclosed. This is the third acquisition targeting the fast-growing SMB market this year. In January, Xerox announced the purchase of Arena Group, which provides office technology, software, solutions and services.

“Altodigital is joining Xerox on its incredible journey as it undergoes a digital-first transformation and invests in customer-focused innovation,” said James Abrahart, CEO and owner, Altodigital. “We share Xerox’s vision to broaden the range of services and technologies available to SMBs requiring a modern work experience.”

“Our ambition is to deliver the latest innovation and technology to help businesses work smarter,” said Nick Orme, CEO, ITEC Connect. “Together with Xerox, we’re in a prime position to offer workplace solutions that evolve and support SMBs as they seek growth.”

[NEWS] ITEC Joins the Xerox Family

We are delighted to announce that Xerox has acquired ITEC.

ITEC has been a star performer in the UK Technology Managed Services space over the past decade – growing its revenue from £4M to £50M in 10 years.

Nick Orme, ITEC Group CEO, said: “As soon as it became clear that our private equity investors wanted to find a buyer, Xerox was always the management team’s first choice.

“We wanted our next owners to not only share our passion for technology, but have the resources and determination to continue driving our growth in the small-to-medium business (SMB) space. Xerox’s investment in the business will take us to new levels of capability.”

W will continue to trade as ITEC, a Xerox-company. Our focus is to ensure continuity and service excellence for our customers. Our priority is to continue delivering innovative soltuions, technology and benchmark service.



Continued development of ITEC’s core Technology Managed Services offerings is very much at the heart of the Xerox global strategy, and ITEC remains committed to delivering bespoke managed services. All senior management, locations and staff are being kept on.

Xerox’s ambition is clear. The acquisition of ITEC coincides with its acquisition of Alto Digital.

Xavier Heiss, EVP and president of EMEA Operations, Xerox, said: “Xerox’s strategy is to grow in the small and midsize business market through the combined power of a strong portfolio of workplace solutions for SMBs and well-established local technology providers.

“ITEC and Alto are both leaders in managed print services and specialists in IT services, an area Xerox is rapidly expanding into with its IT Services for SMBs offering.”

David Dyas, President of the UK, Ireland, EurAsia, MEA, and India, Xerox, said: “ITEC’s impressive organic growth track record really sets it apart. They have proven year after year that they know how to take technological advancements and translate them into deliverable benefits for a rapidly growing customer base.”

ITEC believes there has never been a better time to be part of the Xerox story.



Xerox Technology Portfolio

Xerox Workplace Solutions Make Every Day Better

No manufacturer is doing more to deliver a comprehensive product, software and service offering in the market today. Xerox solutions, ranging from Intelligent Workplace Services to productivity apps, are helping customers manage information across digital and physical platforms. In a way never possible before.

Enterprise-Level Security Features

The Xerox focus on security is setting it apart from others in the marketplace. McAfeerecently named Xerox the “OEM Security Innovator of the Year.”

Environmentally Friendly Technology

Xerox is proud of its sustainability record and designs with the environment in mind. Approximately 90% of the workplace solutions technology portfolio is certified at EPEAT Gold level. The technologies, policies and programs, have garnered industry recognition – most recently named for the 11th consecutive year to Corporate Responsibility Magazine’s 100 Best Corporate Citizens list.

ITEC Sales Director, Gary Tozer, is excited to look beyond what Xerox is achieving today. He said: “You look at where Xerox is investing and innovating for tomorrow and you can’t help but be impressed. Its focus is on key innovation areas such as Clean Technology, 3D Printing and Digital Manufacturing, AI Workflow Assistants, IoT Sensors and Services, Digital Packaging and Print.”

ITEC doesn’t like to stand still for long and Xerox is breaking new ground in many areas where ITEC sees the future for its customers.

Cultural Fit

With all new business relationships, the cultural fit is as important as business synergy. ITEC Head of Personnel Services, Sue Bartlett, has been impressed with how the two organisations relate.

She said: “We have put huge time and investment into making ITEC a beacon of diversity and equality of opportunity. You look at the track record of Xerox over many years and it’s hard to find a similar organization that compares so favourably.”

Xerox is Dedicated to Workplace Inclusion and Equality

  • Best Places to Work for LGBTQ Equality by the Human Rights Campaign’s Corporate Equality Index; earning a 100% score every year since the survey’s inception
  • Black Enterprise Magazine 50 Best Companies for Diversity
  • Best Places for Women & Diverse Managers to Work by Diversity MBA Magazine
  • Named for the 11th consecutive year to Corporate Responsibility Magazine’s 100 Best Corporate Citizens List.

ITEC and Alto are Xerox’s second and third acquisitions in the UK this year, following the purchase of Arena Group in January 2020.

It is clearly a good time to be with ITEC.

For more information, contact your Account Manager or email Nick Orme at